Have you EVER seen more form-like responses?
They could have responded this way with a robot, never even reading anything I wrote:
Zach: The bulls-cavs feed is the hornets game...
CSR_Andrew: Thank you for contacting NBA.com LeaguePass Support. My name is Andrew. How can I assist you today?
Zach: the bulls cavs feed is the hornets rockets game
CSR_Andrew: I understand how this could be frustrating, and I will be happy to assist you today
CSR_Andrew: Thank you for reporting this to us. We are aware of technical issue with the Broadband service, and are working as quickly as possible to resolve them. We do not have a timeframe for resolution yet.
Zach: ok...
CSR_Andrew: Is there anything else I can assist you with today?
Zach: no
CSR_Andrew: Thank you for contacting NBA.com League Pass Broadband, enjoy the rest of this NBA basketball season! Visit
http://leaguepasssupport.nba.com for 24/7 support via our knowledgebase!