Cavs Ticket Questions, Policies, and STH Concerns

[Simon]

I would assume the email will go out a few days before the lotto on the 26th. So maybe 23rd or 24th.

Probably, it could come this weekend as well.

 

[cjbradham]

View Online

Important Info Regarding Your 2014-15 Cavs Tickets
SEPTEMBER 2014
September 24: 2014-2015 Cavaliers tickets are set to be delivered to your Flash Seats Account. Once they are in your account, you will be able to transfer your tickets to all games immediately. Tickets will not be delivered until the WGU Membership Agreement Form is signed and submitted.

September 26: Flash Seats Marketplace Opens

September 29: Wine & Gold United Single Game Presale will take place on September 29 and 30. Depending on your membership plan your date and time will be emailed to you directly – stay tuned for more info.
OCTOBER 2014
October 1: Wine & Gold Scrimmage at Quicken Loans Arena
IMPORTANT: This week you should have received an updated WGU Membership Agreement form via Docusign. It is very important that you fill out this form. If you have already signed another version you will still have to agree and sign this Docusign version. If we do not have a Docusigned version your tickets will not be delivered via Flashseats on September 24th. For questions regarding the Wine & Gold United Membership Agreement Form please contact our Membership Development Specialists at 1-800-820-CAVS (2287).

Download the mobile Flash Seat app for your smart phone. This will conveniently allow you to enter the arena for all events using your mobile device, as well as manager your account and purchase additional seats. Please visit the Apple iTunes Store orGoogle Play Store today.

If you have any questions, please contact The Membership Activation Team at 1-800-820-CAVS (2287). We look forward to seeing you at The Q!

 

[Hutch316]

Greedy?? Was it greed when I was selling my tickets for $2 each the last 4 years???? Maybe some of us veteran season ticket holders who actually invest real $$$ in this team have other friends and family that wants to go as well. We should have Priority

 

[cjbradham]

Greedy?? Was it greed when I was selling my tickets for $2 each the last 4 years???? Maybe some of us veteran season ticket holders who actually invest real $$$ in this team have other friends and family that wants to go as well. We should have Priority

I'm a season ticket holder as well.



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[LuNcHBoX]

T'was glorious when I opened that email yesterday.

 

[cjbradham]

T'was glorious when I opened that email yesterday.

Yes it was. One step closer to opening night!

 

[Xearoii]

Is this the link we will have to go to get tickets for the Wine & Gold scimmage?

http://www.nba.com/cavaliers/releases/wine-gold-scrimmage-140915

 

[The Process God]

Get your tickets through this link RIGHT MEOW!

http://www10.ticketingcentral.com/V2/Quantity.aspx?t=B5ECA968D1A1FFFD858BAE&og=-1

 

[cjbradham]

I'm not going to the W&G Scrimmage, but I still logged onto the website at 9:30 when tickets became available just to see how many would be available. After saying for 30 min that tickets were not on sale yet (even though I got an email saying they were) I was finally able to select my quantity and proceed. When I selected 1 it said "No more tickets available."

This is the second problem I've seen with ordering tix (the other being the Columbus preseason game). I'm getting nervous that there are going to be all sorts of problems when single game ticket presale goes live for us season tix holders. I really hope I'm wrong...

 

[theSTEREO.]

I'm not going to the W&G Scrimmage, but I still logged onto the website at 9:30 when tickets became available just to see how many would be available. After saying for 30 min that tickets were not on sale yet (even though I got an email saying they were) I was finally able to select my quantity and proceed. When I selected 1 it said "No more tickets available."

This is the second problem I've seen with ordering tix (the other being the Columbus preseason game). I'm getting nervous that there are going to be all sorts of problems when single game ticket presale goes live for us season tix holders. I really hope I'm wrong...

Ok, I'm super nervous too...

I logged on precisely at 10:00am on my phone (didn't know anything about a 9:30am presale, despite being a W&GU member).

Got 6 available tickets right away. When I tried to log in, using my email address and password that I know for a fact was being entered correctly, it rejected it at least 11 times. 5 minutes had already ticked away on my time limit. I went to another browser window and logged into flashseats.com just fine, went back, and TicketingCentral was still rejecting my login.

The only way I was able to get in was to say I "forgot my password". It makes you set up a new one right inline there, after answering 2 security questions which thank god I remembered, and then it finally let me through to pay.

So, long story short, I got my tickets, but only after almost 10 minutes of worrying I'd lose my spot.

 

[cjbradham]

Ok, I'm super nervous too...

I logged on precisely at 10:00am on my phone (didn't know anything about a 9:30am presale, despite being a W&GU member).

Got 6 available tickets right away. When I tried to log in, using my email address and password that I know for a fact was being entered correctly, it rejected it at least 11 times. 5 minutes had already ticked away on my time limit. I went to another browser window and logged into flashseats.com just fine, went back, and TicketingCentral was still rejecting my login.

The only way I was able to get in was to say I "forgot my password". It makes you set up a new one right inline there, after answering 2 security questions which thank god I remembered, and then it finally let me through to pay.

So, long story short, I got my tickets, but only after almost 10 minutes of worrying I'd lose my spot.

It told me I had the wrong password too, even though I also knew 100% that it was the right password. It then took me to 2 security questions that I had never filled out before, so I obviously didn't know the answers to. (it asked me my dog's name ---- i do not have a dog!)

I just gave up because like I said, I'm not going. But man, I'm definitely going to be calling my rep about this for some more info.

 

[theSTEREO.]

It told me I had the wrong password too, even though I also knew 100% that it was the right password. It then took me to 2 security questions that I had never filled out before, so I obviously didn't know the answers to. (it asked me my dog's name ---- i do not have a dog!)

I just gave up because like I said, I'm not going. But man, I'm definitely going to be calling my rep about this for some more info.

Me too!

 

[theSTEREO.]

Emailed my rep and got an answer.

Your email and password for FlashSeats is different than your one for the ticket buying site.

So if you were asked to change your password, that new one should work all the time now.

 

[cjbradham]

Emailed my rep and got an answer.

Your email and password for FlashSeats is different than your one for the ticket buying site.

So if you were asked to change your password, that new one should work all the time now.

So which login/password are we going to use for single game tickets? Because I thought we will be buying those on FlashSeats.

 

[theSTEREO.]

So which login/password are we going to use for single game tickets? Because I thought we will be buying those on FlashSeats.

Na, it will probably be whatever you ended up using today to buy them.

The tickets don't even get sent to your FlashSeats account until minutes or hours after you buy them. Two separate transactions.