Slow Internet speed, need some help!

[Phills14]

I need some help from those of you who know about these connectivity issues.

I moved into a new house a few months ago and the internet is spotty in some locations. So much so that my outdoor cameras barely work because they can't connect regularly.

I have spectrum's fastest internet (1 Gig)
I have a Ubee DVW32CB modem and router - Roughly 4-5 years old Modem link
I have a Lynksys Velop WHW03 Mesh System - it's about 4-5 years old and has 3 nodes

I tested my speeds in 3 locations...
1: Near the modem (1st floor center of house) : 590Mbps
2: Upstairs bedroom with node (far end of the house): 63Mbps
3: Upstairs bedroom without node (opposite end of the house): 27Mbps

I went to BestBuy this morning to ask them what I should do. The guy there said I'm pulling a good Wifi signal at my modem and even though it's old, it's still working well. But based on the speeds in the 2 rooms he said my Mesh router is old and not up to date with today's technology. He suggested I upgrade my mesh system to one of the following..

1. Lynksys Atlas 6: Specs
2. Eero Pro 6: Specs
3. Google Nest: Specs

A couple of questions-
1. Do you think this is a Mesh issue?
2. Any preference on Mesh systems? I have a lot of amazon products (Alexa and Blink cameras) and he suggested the Eero product because it would integrated better with those products.

Thanks for your help in advance!

 

[GOMD]

I use an an eero 5 mesh system, works great for me. Ideally you would wire any extra nodes you could for best results. The eero system is pretty smart and I’ve never had any issues with it. I use it with ATT Fiber.

I would definitely expect signal/speed lowering the further away you go, if you can’t use wired back haul.

My house isn’t very big, but I use the main eero in the living room, another in the dining room(wireless) and the third out in the detached garage, to get decent wifi on the patio, and for wired/wireless cameras in the backyard.

I like that the eero nodes I use have Ethernet ports, allowing me to turn Wi-Fi into wired internet for POE cameras.

Overall I’d say it’s worth a shot with the eero, and you can always return it if you don’t get the results you’d expect.

 

[bob2the2nd]

When wife and I installed our mesh the location of the wired mesh made a huge difference. We actually ended up running a line from the basement where the router is, up to the main floor and made that the prime mesh node. It went from about 50% of the expected bandwidth to 95%. Even though we always had full signal the bandwidth changed dramatically.

 

[Out of the Rafters at the Q]

I need some help from those of you who know about these connectivity issues.

I moved into a new house a few months ago and the internet is spotty in some locations. So much so that my outdoor cameras barely work because they can't connect regularly.

I have spectrum's fastest internet (1 Gig)
I have a Ubee DVW32CB modem and router - Roughly 4-5 years old Modem link
I have a Lynksys Velop WHW03 Mesh System - it's about 4-5 years old and has 3 nodes

I tested my speeds in 3 locations...
1: Near the modem (1st floor center of house) : 590Mbps
2: Upstairs bedroom with node (far end of the house): 63Mbps
3: Upstairs bedroom without node (opposite end of the house): 27Mbps

I went to BestBuy this morning to ask them what I should do. The guy there said I'm pulling a good Wifi signal at my modem and even though it's old, it's still working well. But based on the speeds in the 2 rooms he said my Mesh router is old and not up to date with today's technology. He suggested I upgrade my mesh system to one of the following..

1. Lynksys Atlas 6: Specs
2. Eero Pro 6: Specs
3. Google Nest: Specs

A couple of questions-
1. Do you think this is a Mesh issue?
2. Any preference on Mesh systems? I have a lot of amazon products (Alexa and Blink cameras) and he suggested the Eero product because it would integrated better with those products.

Thanks for your help in advance!

Sounds 100% like a coverage issue and the solution is upgrading your access points.

I wouldn't ever recommend something below Ubiquiti or Ruckus for a wireless AP, so I can't really recommend a solution.

 

[KI4MVP]

I need some help from those of you who know about these connectivity issues.

I moved into a new house a few months ago and the internet is spotty in some locations. So much so that my outdoor cameras barely work because they can't connect regularly.

I have spectrum's fastest internet (1 Gig)
I have a Ubee DVW32CB modem and router - Roughly 4-5 years old Modem link
I have a Lynksys Velop WHW03 Mesh System - it's about 4-5 years old and has 3 nodes

I tested my speeds in 3 locations...
1: Near the modem (1st floor center of house) : 590Mbps
2: Upstairs bedroom with node (far end of the house): 63Mbps
3: Upstairs bedroom without node (opposite end of the house): 27Mbps

I went to BestBuy this morning to ask them what I should do. The guy there said I'm pulling a good Wifi signal at my modem and even though it's old, it's still working well. But based on the speeds in the 2 rooms he said my Mesh router is old and not up to date with today's technology. He suggested I upgrade my mesh system to one of the following..

1. Lynksys Atlas 6: Specs
2. Eero Pro 6: Specs
3. Google Nest: Specs

A couple of questions-
1. Do you think this is a Mesh issue?
2. Any preference on Mesh systems? I have a lot of amazon products (Alexa and Blink cameras) and he suggested the Eero product because it would integrated better with those products.

Thanks for your help in advance!

had problems all over my house. Bought Linksys - Velop AX4200 Wifi 6 System and everthying runs MUCH better. I'm not sure what the difference is between that and the Atlas

 

[inliner311]

I need some help from those of you who know about these connectivity issues.

I moved into a new house a few months ago and the internet is spotty in some locations. So much so that my outdoor cameras barely work because they can't connect regularly.

I have spectrum's fastest internet (1 Gig)
I have a Ubee DVW32CB modem and router - Roughly 4-5 years old Modem link
I have a Lynksys Velop WHW03 Mesh System - it's about 4-5 years old and has 3 nodes

I tested my speeds in 3 locations...
1: Near the modem (1st floor center of house) : 590Mbps
2: Upstairs bedroom with node (far end of the house): 63Mbps
3: Upstairs bedroom without node (opposite end of the house): 27Mbps

I went to BestBuy this morning to ask them what I should do. The guy there said I'm pulling a good Wifi signal at my modem and even though it's old, it's still working well. But based on the speeds in the 2 rooms he said my Mesh router is old and not up to date with today's technology. He suggested I upgrade my mesh system to one of the following..

1. Lynksys Atlas 6: Specs
2. Eero Pro 6: Specs
3. Google Nest: Specs

A couple of questions-
1. Do you think this is a Mesh issue?
2. Any preference on Mesh systems? I have a lot of amazon products (Alexa and Blink cameras) and he suggested the Eero product because it would integrated better with those products.

Thanks for your help in advance!

Check the bands and channel numbers you are using for each. Channels can become congested and slow down performance. You can get an app on your phone or tablet from Netgear called wifi analytics and check the channels being used by you and your neighbors. Whenever a new person moves into my street, I have to change my channels. The overuse of multiple networks to sign into and mesh networks makes unnecessary congestion. I see alot of guest networks in my neighborhood so instead of broadcasting one 2.4ghz and one 5.0ghz, they are broadcast two of each and taking up 4 channels.

Depending on the size of your house, a well placed router in the middle of the house on all axises can provide better coverage than adding mesh routers and creating extra congestion.

Also 5.0ghz tends to give better bandwidth than 2.4ghz. The standard your routers, mesh, and devices use can all limit how fast your connection will be. If your device only supports 802.11n or wifi 4 then it will be alot more limited than if it supports wifi 6

 

[Wrathe]

Check the bands and channel numbers you are using for each. Channels can become congested and slow down performance. You can get an app from Netgear called wifi analytics and check the channels being used by you and your neighbors. Whenever a new person moves into my street, I have to change my channels. The overuse of multiple networks to sign into and mesh networks makes unnecessary congestion. I see alot of guest networks in my neighborhood so instead of broadcasting one 2.4ghz and one 5.0ghz, they are broadcast two of each and taking up 4 channels.

Depending on the size of your house, a well placed router in the middle of the house on all axises can provide better coverage than adding mesh routers and creating extra congestion.

Also 5.0ghz tends to give better bandwidth than 2.4ghz. The standard your routers, mesh, and devices use can all limit how fast your connection will be. If your device only supports 802.11n or wifi 4 then it will be alot more limited than if it supports wifi 6

Pretty much all this.

If you're able to backhaul your mesh w/ wired connections, that's THE best choice. Otherwise you're just repeating the performance that AP's radio is receiving. If your mesh is totally wireless, more AP's for not only better coverage, but speed potential.

 

[Phills14]

So I appreciate the help but some of the responses are over my head.

I do not believe the nodes can be wired. I run them all wireless and they are pretty far apart- not sure I could wire them if I wanted to.

Are you guys suggesting I find a different channel for my mesh system first before I spend $300-500 on a new system?

 

[inliner311]

So I appreciate the help but some of the responses are over my head.

I do not believe the nodes can be wired. I run them all wireless and they are pretty far apart- not sure I could wire them if I wanted to.

Are you guys suggesting I find a different channel for my mesh system first before I spend $300-500 on a new system?

Yea I'd check the channel numbers you are running then log into the mesh setting and change them. You might have to change them a couple times. I've gotten wildly different speeds from different channel numbers.

Also placement of everything might help the situation. Sometimes it isn't just distance from the router or nodes but how many walls and what types of walls. Even the frequency the cameras are running on could make a big difference.

 

[Out of the Rafters at the Q]

I don't know what your level of expertise is, but if these consumer-grade mesh access points are running in the hundreds of dollars, I would really recommend just using one or multiple Ubiquiti AP's.

I have a 3400+ sq ft house and a single long-range access point covers the entire house and the outside.

 

[inliner311]

So I looked at the model of your mesh and it's 802.11ac. it's also tri-band. You need to make sure your nodes are uplinked through 5.0ghz for you to get the speed your looking for. Also you need to have your device connected to the other 5.0ghz band. 2.4ghz will be slower.

5.0ghz gives better speed but has less range so your problem could be the nodes are too far from the router. Your outside cameras since they are outside might need to be on 2.4ghz because your wifi has to get through the outside walls.

Also this is on top of the finding the right channel numbers to avoid congestion for all 3 bands your running. If one of the bands is congested especially in the 5.0ghz range you aren't going to achieve what you are seeing close to your router.

Also I don't think you will ever achieve 1gbps with 802.11ac. if you downgrade your service you could save money and probably won't even notice. They tend to oversell the bandwidth you actually need. If you aren't gaming, a good reference is a 1080p video stream takes about 7mbps of bandwidth. A 4k video stream is about 25mbps of bandwidth. A family of 5 can be watching 5 4k streams on a 200mbps line and still have alot of extra bandwidth. Also I don't know many people with that many 4k tvs or devices.